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Patient Care Coordinator
2 months ago
Position Overview:
Texas Oncology is seeking a dedicated Patient Care Coordinator to become a vital part of our team. This role is essential in providing support within our healthcare facilities, ensuring a seamless experience for our patients and their families.
About Texas Oncology:
As the largest community oncology provider in the United States, Texas Oncology operates over 220 locations across Texas and southeastern Oklahoma, employing more than 600 healthcare professionals. Our founders established community-based cancer care to ensure that patients have access to the best treatment options while remaining close to their support systems. Our mission continues to focus on delivering high-quality, evidence-based cancer care, helping patients achieve significant milestones in their treatment journey.
Why Join Us?
Be part of a team that plays a crucial role in providing care to a significant number of cancer patients in Texas. We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, short-term and long-term disability, a generous paid time off program, a 401(k) plan with company matching, wellness initiatives, tuition reimbursement, and employee assistance programs.
Key Responsibilities:
The Patient Care Coordinator will be responsible for a variety of essential tasks, including but not limited to:
- Welcoming patients and their families in a professional and courteous manner, ensuring a positive first impression.
- Managing patient registration and appointment scheduling efficiently, while maintaining accurate records.
- Handling incoming calls, directing inquiries to the appropriate personnel, and relaying messages accurately.
- Facilitating the check-out process for patients post-examination, including scheduling follow-up appointments and providing necessary information.
- Maintaining confidentiality and adhering to all relevant laws and guidelines regarding patient information.
Qualifications:
The ideal candidate for the Patient Care Coordinator position will possess the following qualifications:
Level 1:
- High school diploma or equivalent.
- Some experience in a receptionist or administrative role is preferred.
- Proficiency in computer systems and Microsoft Office Suite is required.
- Completion of required training within the initial period of employment.
- At least 18 months of experience in a medical office setting, including familiarity with insurance processes and scheduling software.
- Knowledge of clinic operations and personnel is advantageous.
- A minimum of 5 years of experience in a medical office environment, with a strong background in insurance and scheduling.
The role requires regular interaction with patients and staff, and the ability to perform tasks that may involve sitting, standing, and occasional lifting. Reasonable accommodations will be made for individuals with disabilities to ensure they can fulfill the essential functions of the position.
