Nutrition Support Specialist

1 day ago

New York, New York, United States Cosan Group Full time
Job Title: Nutrition Support Coordinator

We are seeking a skilled Nutrition Support Coordinator to join our team at Cosan Group. As a key member of our healthcare team, you will play a vital role in promoting the health and well-being of our patients.

About the Role:

This is a remote/telecommute position, and candidates must reside in the United States to be considered. The ideal candidate will have a strong background in nutrition and healthcare, with excellent communication and interpersonal skills.

Key Responsibilities:
  • Manage and support patients' nutritional needs via phone conversations
  • Demonstrate fluency in multiple languages to facilitate clear and accurate communication with a diverse patient base
  • Ensure that daily production goals and quality metrics are met within standards set forth by Cosan Group
  • Complete individualized patient nutritional care plans and perform coordination services via our software platform
  • Gather pertinent information related to patients' nutritional needs and dietary needs
  • Monitor and follow-up with nutrition-related aspects of various chronic conditions and medications
  • Maintain frequent contact with patients to provide nutritional support, coordination of care related to nutrition, and manage compliance with the care management programs to increase positive outcomes
  • Collaborate with Cosan clinical team members, providers, and other members of the patient's healthcare team to ensure a coordinated and cohesive approach to patient care
  • Document all communications with patients, their caregivers, and their providers accurately
  • Communicate to and from facility or practice care clinicians regarding patient needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
  • Adhere to documentation protocols and best practices for daily workflow, escalation of client issues, comprehensive care plans, and internal communications
  • Exhibit excellent customer service skills demonstrated by positive feedback from customers and patients
  • Demonstrate an ability to develop and build trusting relationships with patients and partner practices with a true passion for caring for patients and guiding them in their health journeys
  • Have an ability to stay flexible and quickly adapt to new processes, software changes, and priorities with a positive attitude and a willingness to learn new skills on a continuous basis
Requirements:
  • Registered Dietetic Technician, or Certified Nutritionist, or Certified Health Coach, or Degree in Dietetics or Nutrition
  • Ability to translate medical information, instructions, and documents as needed to ensure comprehensive understanding
  • Previous adult in-home, in-facility or remote chronic conditions care management addressing nutritional needs
  • Previous experience in nutritional care management preferred
  • Demonstration of fundamental nutrition knowledge and nutritional education and coaching skills
Work Requirements:

To ensure an ability to work effectively remotely (while at home), the following is required:

  • A high-speed, reliable broadband internet connection
  • Cosan will provide computer and telephonic equipment appropriate to meet the job requirements
  • A dedicated space isolated from interruptions to ensure you, your patients, and office staff have continuous privacy to accomplish daily activities and protect member confidential information (per compliance with HIPAA privacy laws)
Benefits:
  • Part-Time and Full-Time positions
  • Paid Time Off
  • Paid Company Holidays
  • Medical/Dental/Vision Insurance
  • Complementary Life Insurance
  • Benefits Hub featuring local and national discounts
  • 401k plan
  • Optional short-term, long-term disability, critical illness & accident
  • All the necessary equipment to do your work (e.g., laptop, monitor, headset, etc.)
  • Monthly stipend to support internet access for remote workers
  • Employee Assistance Program, including mental health resources
Medical Specialties:
  • Gastroenterology
  • Geriatrics
  • Home Health
  • Internal Medicine
  • Primary Care
  • Urology
Schedule:

8/10/12-hour flexible arrangements

Day shift

Monday to Friday

No nights

No weekends

Work Setting:

Telehealth

Experience:

Computer Skills and EHR/

EMR:

2 years (Required)

Clinical Experience:

2 years (Required)

Care Coordination, Nutritional Counseling, Care Planning, or Chronic Care Management:

1 year (Preferred)

Language:

English

Bilingual/Spanish is a plus

License/Certification/Education:

Registered Dietetic Technician, or Certified Nutritionist, or Certified Health Coach, or Degree in Dietetics or Nutrition

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