Research and Adjustments Specialist

2 days ago


St Louis MO USA, United States Bank of America Full time
Job Title: Research and Adjustments Representative II - Offset/CVL

At Bank of America, we are committed to creating a workplace where our teammates can thrive and make a meaningful impact. As a Research and Adjustments Representative II - Offset/CVL, you will play a critical role in ensuring the accuracy and integrity of our financial data.

Key Responsibilities:
  • Maintain internal operational and financial controls to ensure compliance with industry regulations and bank procedures.
  • Investigate and resolve research and adjustment inquiries in a timely and efficient manner.
  • Enter daily entries through internet-based applications and perform routine or complex account maintenance.
  • Investigate and resolve issues and requests in a professional and courteous manner.
Requirements:
  • Self-motivated and goal-oriented individual with excellent analytical and problem-solving skills.
  • Ability to adapt quickly to changes in the environment and work in a team environment.
  • Must be detail-oriented, an independent thinker, and able to handle multiple tasks concurrently.
  • Ability to navigate multiple computer systems and think critically in decision-making.
Preferred Qualifications:
  • Previous collections or recovery experience.
  • College degree or commensurate work experience preferred.
  • Knowledge of Deposit and Card/Loan systems.
What We Offer:

Bank of America is committed to creating a diverse and inclusive workplace where our teammates can grow and develop their careers. We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.



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