Dunkin' Shift Manager

4 weeks ago


Shelbyville, Tennessee, United States Dunkin' Full time

We are seeking a highly motivated and experienced Shift Manager to join our Dunkin' team.

The ideal candidate will have a proven track record of coaching and developing team members, with a focus on delivering exceptional guest experiences.

Key responsibilities include:

Team Environment:

  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members

Operational Excellence:

  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards

We offer a competitive salary, benefits package, and opportunities for career growth and development.


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