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Bar and Lounge Operations Manager

2 months ago

Overland Park, Kansas, United States Chewton Glen Full time

Bar and Lounge Operations Manager

We are seeking a highly skilled and experienced Bar and Lounge Operations Manager to join our team at Chewton Glen. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our bar and lounges, ensuring that our guests receive exceptional service and that our standards of quality are consistently met.

Key Responsibilities:

  • Lead and Manage the Bar Team: You will be responsible for leading and managing a team of bar staff, providing guidance and support to ensure that they are equipped to deliver exceptional service to our guests.
  • Operational Management: You will be responsible for the day-to-day operational management of the bar and lounges, including managing stock levels, maintaining high standards of cleanliness and hygiene, and ensuring that all equipment is in good working order.
  • Service Standards: You will be responsible for ensuring that our service standards are consistently met, including providing exceptional service to our guests, managing guest complaints, and resolving any issues that may arise.
  • Team Development: You will be responsible for developing and training your team to ensure that they have the skills and knowledge required to deliver exceptional service to our guests.
  • Collaboration and Communication: You will be responsible for working closely with other departments, including food and beverage, to ensure that our guests receive a seamless and exceptional experience.

Requirements:

  • Experience: You will have a minimum of 2 years' experience in a similar role, preferably in a luxury hospitality environment.
  • Leadership Skills: You will have excellent leadership skills, with the ability to motivate and inspire your team to deliver exceptional service.
  • Communication Skills: You will have excellent communication skills, with the ability to communicate effectively with guests, colleagues, and other stakeholders.
  • Problem-Solving Skills: You will have excellent problem-solving skills, with the ability to resolve any issues that may arise in a professional and efficient manner.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package, including a generous bonus scheme.
  • Opportunities for Career Development: We offer opportunities for career development and progression, including training and development programs.
  • Collaborative Work Environment: We offer a collaborative work environment, with a team of experienced and skilled professionals who are passionate about delivering exceptional service.