Fitness Department Manager

2 months ago


Fort Collins, Colorado, United States Genesis Health Clubs Full time
Job Summary

This is a key leadership role within the Genesis Health Clubs organization, responsible for overseeing the Personal Training department at a designated location. The successful candidate will be responsible for driving business growth, ensuring customer satisfaction, and maintaining a high level of operational efficiency.

Key Responsibilities
  • Department Leadership: Provide guidance and support to personal trainers, ensuring they have the necessary tools and resources to deliver exceptional service to members.
  • Scheduling and Operations: Develop and implement effective scheduling systems to meet the needs of members and the club, while maintaining a high level of operational efficiency.
  • Member Engagement: Foster strong relationships with members, ensuring they receive a personalized and engaging fitness experience.
  • Reporting and Analysis: Track and analyze key performance indicators, providing regular reports to the District Fitness Manager to inform business decisions.
  • Staff Development: Identify training needs and develop programs to enhance the skills and knowledge of personal trainers, ensuring they are equipped to deliver exceptional service.
  • Equipment Maintenance: Ensure that all equipment is properly maintained and updated, minimizing downtime and ensuring a seamless member experience.
  • Emergency Response: Develop and implement emergency response procedures, ensuring that staff are equipped to respond quickly and effectively in the event of an emergency.
  • Compliance: Ensure that all staff are aware of and comply with company policies and procedures, including those related to member safety and data protection.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of driving business growth and improving operational efficiency.
  • Personal Training Certification: Hold a national recognized personal training certification and CPR certification.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with members and staff.
  • Physical Demands: Ability to stand for long periods of time, lift up to 35+ pounds, and communicate effectively with guests and other associates.


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