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Business Systems Analyst
2 months ago
At T. D. Williamson, we prioritize people and strive to ensure the pipelines that run through our communities operate safely and reliably.
Key Responsibilities- Analyze current business processes and provide recommendations for improvement based on industry trends and professional knowledge.
- Enhance training and operational procedures within a business to increase efficiency and productivity.
- Collaborate with users to understand individual business needs.
- Monitor process performance post-implementation and resolve any issues that arise.
- Develop and execute test plans to ensure systems and processes function as intended.
- Provide training and support to users on new or updated systems and processes.
- Conduct thorough business process analysis to identify areas for improvement and optimization.
- Offer consulting services to internal business groups on process improvement projects designed to improve business results.
- Facilitate communication between business units and IT teams to ensure mutual understanding and project alignment.
- Test information technology applications and systems; write departmental documentation; develop and write training documentation and train departmental and customers.
Manage moderate-to-complex operational systems, including providing guidance, managing scope, setting priorities, establishing timelines, making modifications, coordinating work, and providing feedback, and applying thorough knowledge of moderate-to-complex business and process analysis functions.
Requirements- Bachelor's degree in business, computer science, or relevant field.
- A minimum of 3 years' experience as a business systems analyst.
- Proficient in Microsoft Office with emphasis on Excel Reporting.
- Proficient in Reporting and advanced reporting a plus.
- Project management experience a plus.
- Experience writing process documentation.
- Excellent interpersonal and communication skills.
- Ability to identify the need for and work to implement change throughout the organization utilizing process improvement methodologies such as Six Sigma, Lean, Agile, Scrum, Constraints Management, or others.
- Ability to communicate to the business and drive understanding of systems and processes.
- Highly analytical mindset.
- Ability to be highly productive and organized independently.
- Ability to work in a collaborative environment.