Senior Business Analyst

5 days ago


Tulsa, Oklahoma, United States Verizon Full time
Job Title: Senior Business Analyst

At Verizon, we're looking for a highly skilled Senior Business Analyst to join our team. As a key member of our revenue assurance and compliance team, you'll play a critical role in ensuring the accuracy and timeliness of our billing processes.

Key Responsibilities:
  • Perform audits and drive solutions to meaningful problems impacting our billing revenue stream
  • Ensure timely and accurate billing, making it easier for customers to do business with us
  • Collaborate with cross-functional teams to resolve customer inquiries and issues
  • Develop and maintain working relationships with our Indirect Agents and lead project initiatives to bring process efficiencies to our group
  • Monitor and manage projects related to invoicing, equipment returns, and collections within our Microsoft Dynamics/Great Plains A/R and Billing system
Requirements:
  • Bachelor's degree or four or more years of work experience
  • Three or more years of relevant work experience in a similar role
  • Experience with Microsoft Office (Excel, Word, Access, Outlook) and Microsoft Dynamics/Great Plains
  • Strong analytical and creative problem-solving skills, with a customer service orientation and excellent communication skills
  • Ability to work independently and as part of a team, with a strong eye for process improvement
What We Offer:

As a Senior Business Analyst at Verizon, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You'll also have access to a range of benefits, including competitive compensation, comprehensive health insurance, and opportunities for professional growth and development.

We're proud to be an equal opportunity employer and celebrate our employees' differences. We're committed to creating a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging.



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