Healthcare Staffing Professional
7 days ago
We are seeking a highly organized and detail-oriented Staffing & Recruiting Coordinator to join our team at Assisting Hands Home Care. As a key member of our staffing team, you will be responsible for matching caregivers with clients and coordinating schedules, as well as recruiting and hiring new caregivers.
Key Responsibilities- Client Matching: Match appropriate caregivers with clients based on personality, availability, and skill set.
- Schedule Coordination: Ensure that all cases are covered and arrange for substitute/back-up coverage as necessary.
- Caregiver Support: Handle/resolve caregiver issues, problems, and scheduling changes.
- Client Communication: Provide information about services to prospective clients.
- File Maintenance: Responsible for maintaining client files and keeping them up to date.
- Hiring and Onboarding: Responsible for interviewing and hiring caregiver candidates.
- Point of Contact: Serve as the point of contact for clients, caregivers, and case managers.
- Performance Management: Counsel caregivers regarding attendance or performance issues.
- Payroll and Billing: Work closely with the Administrator to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
- On-Call Rotation: Participate in on-call rotation as needed (covering after-hour calls during weekdays and weekends).
- Education: High School Diploma/GED required; CNA in good standing required.
- Experience: At least 2 years of experience in staffing or customer service in a healthcare setting, as well as 2 years as a CNA.
- Skills: Excellent telephone and interpersonal skills, well-organized, and good attention to detail.
- Medical, Dental, and Vision Plans: Offered to eligible employees.
- Same-Day Pay: Eligible employees can participate in same-day pay through ZayZoon.
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to clients across the US. Our unparalleled reputation of quality home care covers a broad spectrum of services, from aging care for the elderly to post-maternity care for new mothers. We believe that our caregivers are the face of our company, and we strive to provide quality care to our clients for all their individual needs.
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