Guest Experience Specialist

3 weeks ago


Fort Myers, Florida, United States Golden Corral Full time
Job Summary:

Greet guests with a smile and make their dining experience unforgettable at Golden Corral

About the Role:

Cashiers/Hosts play a vital role in ensuring every guest feels welcome and valued. They will process orders, handle payments, and maintain a clean and organized workspace.

Main Duties:
  • Brighten up someone's day by delivering outstanding service and making personal connections.
  • Work efficiently to process orders, manage cash, and meet high standards of customer satisfaction.
  • Effectively communicate menu options and services to guests via phone and in-person interactions.
  • Keep the workspace tidy, including the vestibule, host/cashier area, and surrounding spaces.
  • Assist in setting up and maintaining the buffet area, following all health and safety guidelines.
Key Performance Indicators:
  • Notify the Manager when it's time to secure the cash drawer.
  • Accurately reconcile daily transactions to ensure precise financial records.
Requirements:

This role demands excellent interpersonal skills, precision, and the capacity to thrive in a dynamic environment.

Salary Details:

The compensation package includes a competitive hourly rate: $12.50 - $15.00, contingent on experience and qualifications.



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