ERP System Analyst
2 days ago
We are seeking an experienced ERP System Support Specialist to join our team at Oscar Associates Limited (US). As an ERP System Support Specialist, you will be responsible for providing day-to-day functional and technical support for our organization's ERP system.
Key Responsibilities:- ERP System Support: Provide functional and technical support for our ERP system, ensuring seamless operation and optimal performance.
- User Assistance: Assist end-users with system issues, inquiries, and training to ensure effective use of the ERP system.
- Troubleshooting: Diagnose and resolve technical and functional issues, including configuration problems, system errors, and data inconsistencies.
- Data Management: Maintain accurate data within the ERP system, ensuring data integrity and timely updates across departments.
- System Monitoring: Monitor ERP system performance and proactively address any issues to avoid system downtimes or interruptions to business processes.
- Documentation: Create and maintain documentation related to ERP processes, configurations, and support procedures.
- System Enhancements: Collaborate with business units and IT teams to identify system improvements, upgrades, and customization requirements.
- User Training: Conduct user training sessions to improve the adoption and effective use of the ERP system.
- Change Management: Assist with ERP system updates, patches, and new implementations, ensuring smooth transitions and minimal disruption to operations.
- Collaboration: Work closely with IT teams, vendors, and business stakeholders to resolve system issues and implement enhancements.
- Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Experience: 2+ years of experience in ERP support, preferably in a specific ERP system such as SAP, Oracle, Dynamics, etc.
- Skills: Strong problem-solving and analytical skills, excellent communication and customer service skills, familiarity with database management, SQL queries, and data reporting tools, ability to work independently and collaboratively in a team environment.
- Technical Knowledge: Knowledge of ERP modules related to Finance, HR, Procurement, Manufacturing, etc., basic understanding of IT infrastructure, including networking, databases, and system integrations.
- Experience: Experience with ERP configuration and customization.
- Certification: Certification in relevant ERP systems, such as SAP Certified Associate, Oracle E-Business Suite, Microsoft Dynamics certifications.
- Knowledge: Knowledge of project management methodologies, such as Agile, Waterfall, is a plus.
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ERP Systems Analyst
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ERP Systems Analyst
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Business Systems Analyst
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