YMCA Membership Representative
2 weeks ago
The YMCA of Metropolitan Washington is a leading nonprofit organization that fosters a sense of social responsibility and promotes healthy living. We are seeking a highly motivated and customer-focused Membership Service Representative to join our team.
About the JobThe Membership Service Representative plays a key role in supporting the YMCA mission by providing outstanding customer service to members and guests at the front desk of our branch. Some of the exciting tasks you will do as an MSR include:
- Handling membership sales, tours, renewals, and data entry with accuracy and efficiency.
- Serving as the key resource point for information regarding branch programs, activities, merchandise, and other general communication needs.
- Responsible for all financial transactions at the registration desk, including program registration, authorized disbursements, and merchandise sales.
- Providing exceptional customer service to all members, guests, staff, and the community at-large.
The Membership Service Representative will work in a fast-paced environment and be able to:
- Work weekends and evenings for branch and corporate functions.
- Sit, stand, or move for extended periods of time.
- Bend for purposes such as filing, inventory counts, etc.
- Walk up and down stairs, as needed, when giving tours.
The YMCA of Metropolitan Washington provides a competitive compensation package, including a 10% employer-funded retirement plan, 403(b) employee retirement savings plan, free YMCA membership, and numerous professional development opportunities.
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