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Radiology Scheduler Call Center Professional

2 months ago

Mount Kisco, New York, United States Optum Full time
Optum Radiology Scheduler Call Center Job Description

About the Role:

We are seeking a highly organized and detail-oriented Radiology Scheduler Call Center professional to join our team at Optum. As a key member of our radiology scheduling team, you will be responsible for scheduling radiology procedures, verifying patient information, and ensuring seamless communication with our healthcare providers.

Key Responsibilities:

  • Obtain and verify patient information, including name, address, and insurance details
  • Schedule radiology procedures in a timely and efficient manner
  • Perform insurance verification and obtain necessary authorizations
  • File and maintain accurate medical records
  • Confirm and schedule appointments, and answer incoming and outgoing calls
  • Perform referral documentation and follow-up services for patients
  • Work collaboratively with our healthcare team to achieve specific goals and objectives

Requirements:

  • High School Diploma or equivalent required
  • 1+ years of customer service or healthcare experience preferred
  • Intermediate level of computer proficiency, including Microsoft Outlook, Excel, and Word

Preferred Qualifications:

  • Experience working with electronic health records (EHRs)
  • Knowledge of radiology procedures and medical terminology
  • 1+ years of experience in a call center or medical front office setting

What We Offer:

  • A competitive hourly rate, ranging from $16.00 to $28.27 per hour, depending on location and experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) savings plan and employee stock purchase program
  • Education reimbursement and employee discounts
  • A supportive and collaborative work environment

Why Join Optum?

At Optum, we are committed to helping people live healthier lives and making the healthcare system work better for everyone. We believe in the importance of diversity, equity, and inclusion, and we strive to create a workplace that reflects the communities we serve.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.