Assistant Community Manager

5 days ago


Greentown, Ohio, United States RHP Properties Full time
Job OpportunityRHP Properties, a leading real estate investment firm, is seeking an experienced Assistant Community Manager to join our team. As a key member of our community management team, you will be responsible for providing exceptional customer service, maintaining community relationships, and supporting the Community Manager in various administrative tasks.Key Responsibilities
  • Provide polite and professional customer service to residents, visitors, and vendors.
  • Answer community office telephone calls promptly and accurately, providing requested information and resolving issues.
  • Develop and maintain strong relationships with community residents, vendors, and stakeholders.
  • Assist the Community Manager in entering data into the management software program, completing guest cards, and tracking leads.
  • Maintain all community office files, including state and local requirements, and ensure compliance with company policies.
  • Inventory, order, and verify receipt of office supplies, and coordinate maintenance of office equipment.
  • Document telephone conversations, visits, and presentations to maintain existing customers and build a book of business.
  • Work collaboratively with the Community Manager in new and used home sales, presenting homes to potential residents as needed.
  • Ensure residents' privacy and property preservation, and comply with Federal, State, and Local regulatory requirements.
Requirements
  • A minimum of 1-year general office experience, with 1-year sales experience preferred.
  • High School Diploma or GED required.
  • Excellent customer service skills, with a focus on detail-oriented and analytical abilities.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
  • Ability to lift up to 25 pounds and maintain a valid operator's license with a good driving record.
Benefits

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.

RHP Properties is committed to creating a wonderful environment where our residents enjoy a well-maintained and attractive community. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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