Veterinary Assistant

4 days ago

Culver City, California, United States Thrive Pet Healthcare Full time
Job Title: Veterinary Doctor's Assistant

At Thrive Pet Healthcare, we are seeking a highly skilled and compassionate Veterinary Doctor's Assistant to join our team. As a key member of our veterinary team, you will play a vital role in providing exceptional patient care and support to our veterinarians and clients.

Job Summary:

The Veterinary Doctor's Assistant will be responsible for a variety of tasks related to customer service and patient care within the veterinary practice. This includes scheduling appointments, preparing new clients for consults, animal handling, record management, presenting financial options and estimates, accurately reviewing service charges and entering into the client processing database, extensive client interaction, and preparing clients for their next appointment.

Responsibilities:
  • Assist the veterinarian with day-to-day organizational duties
  • Prioritize phone calls, lab results, and delegate or compose referral letters
  • Review new patient records prior to consultation for histopathology and blood tests
  • Facilitate phone follow-up to all undecided new clients within 1 week, repeat at 1 month if no recheck appointment scheduled
  • Be familiar with the Sound Eklin system and eFilm software
  • Update referring veterinarians on the patient's treatment and office visit with written documentation and correspondence
  • Coordinate outside referrals and emergency transfers
  • Facilitate delivery of laboratory results to owners based on doctor comments
  • Prepare ultrasound and CT request forms, and confirm appointments working with SCVI and ACCESS
  • Complete forms and follow-up for study patients
  • Formulate and explain patient care plans to clients
  • Assist technicians with patients and receptionists with clients if needed
  • Discuss euthanasia and options for disposition of remains
  • Enter computerized problem list for each new patient and problem
  • Communicate comfortably and professionally with referring veterinarians, their staff, and other individuals within the veterinary community
  • Responsible for ensuring quality patient care for both outpatient and hospitalized animals
  • Perform database searches in ezyVet
Requirements:
  • Experience as a Veterinary Doctor's Assistant or in a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of veterinary medical terminology and procedures
  • Ability to lift 25 pounds and stand for long periods
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance

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