Computer Hardware Specialist
4 weeks ago
At Abacus Technology, we are seeking a highly skilled Computer Hardware Specialist to join our team. As a key member of our IT department, you will be responsible for installing, configuring, and maintaining desktops and laptops for our organization.
Key Responsibilities:
- Install and update commercial-off-the-shelf software
- Manage Windows Server Update Services and antivirus servers
- Assist with IT security auditing and compliance
- Provide technical support to end-users via phone and direct assistance
- Maintain and configure desktops and laptops in accordance with our IT standards
Requirements:
- Minimum 2 years experience in a help desk or technical support role
- Associate's degree in Computer Science or a related field
- CompTIA Security+ CE certification or equivalent
- Hands-on experience with Windows 10, Active Directory, and Microsoft Office 2016
- Excellent customer service and communication skills
- Able to lift up to 50lbs
- Resourceful and quick-thinking nature to troubleshoot complex technical issues
- Understanding and appreciation for information security principles
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