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Wireless Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Wireless Retail Store Manager to join our team at Blue Link Wireless. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.
Key Responsibilities- Manage the daily operations of an AT&T Authorized Retail Store, ensuring seamless execution of sales and customer service strategies.
- Develop and implement sales plans to achieve store sales goals and service performance requirements.
- Foster a positive store culture, promoting a collaborative and results-driven environment for employees and customers.
- Maintain adequate inventory levels, control inventory and cash shrink, and ensure compliance with AT&T and Company requirements.
- Recruit, train, and develop high-performing sales teams, providing coaching and feedback to drive sales growth and customer satisfaction.
- Lead weekly staff meetings to increase sales and product knowledge, and ensure store operations are aligned with company objectives.
- Ensure an extraordinary customer experience, meeting or exceeding customer satisfaction targets.
- Two plus years of retail wireless management experience, with a proven track record of sales growth and customer satisfaction.
- Three or more years of sales and/or customer experience in telecommunications or related industry, with consistent attainment of sales quota and objectives.
- Excellent interpersonal, communication, and leadership skills, with the ability to expertly use and teach others to use wireless technology and services.
- Well-developed planning, analytical, and problem-solving skills, with the ability to thrive in a fast-paced and competitive environment.
- Familiarity with wireless terminology, industry trends, and wireless retail systems, with the ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change, inspiring your team through high performance, collaboration, and teamwork.
- Competitive salary and bonus structure, with opportunities for career advancement and professional growth.
- Comprehensive benefits package, including major medical, dental, vision, and a 401K program.
- Access to the Alliance Protect Plan, providing 24/7 doctor access, global emergency services, and more.
- Accrued Paid Time Off, employee discounts on accessories and equipment, and a 50% discount on AT&T service for up to 10 lines.
At Blue Link Wireless, we are committed to training, promoting, and retaining our most valued resource, our team members. With our trajectory for growth, the potential for career advancement for top performers within our organization is unprecedented.
We are an Equal Opportunity Employer and do not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender, age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.
