Retail Sales Associate

6 days ago

New Brunswick, New Jersey, United States Wireless Vision Full time
Job Title: Part-Time Retail Sales Representative

Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? Do you thrive in a fast-paced retail environment and enjoy working as part of a dynamic team?

Your Key Responsibilities:
  • Provide top-notch customer service to individuals visiting our Wireless Vision store, including greeting customers, answering phones, and assessing their needs.
  • Exceed monthly revenue goals by acquiring new customer accounts, maximizing existing customers' accounts, and excelling in quality metrics.
  • Participate in marketing efforts to drive new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
  • Assist with all functions within the retail store, ensuring compliance with Wireless Vision policies and procedures.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory count, and deposits.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Share customer experiences with the team, including management.
  • Ensure the store appearance, back room, restrooms, and individual work area meet retail store standards.
  • Assist customers with service activations, changes, and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
  • Build customer confidence by making their experience comfortable and simple while meeting their needs.
  • Engage in service selling and right-fitting customers with the appropriate technology solution.
Your Qualifications:
  • Minimum of 6 months experience in retail or a similar environment with a strong customer focus.
  • Professional, energetic, and positive attitude.
  • Excellent written and verbal/interpersonal communication skills.
  • Flexible scheduling availability.
  • Completed High school diploma/GED.
  • Bilingual preferred in certain locations.
  • Ability to stand for long periods of time (up to 9 hours) on the sales floor.
  • Ability to move and/or lift up to 25 pounds.
What We Offer:
  • Competitive paid time-off program.
  • Medical, dental, and vision benefits.
  • 401k match.
  • Phone service discounts.
  • Development and growth opportunities.

Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace.

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