Customer Service Representative

4 days ago


Seattle, Washington, United States Workoo Technologies Full time
Job Description

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. This role requires excellent communication and problem-solving skills, with the ability to handle multiple customer inquiries simultaneously.

Responsibilities:

  • Respond to and resolve customer service inquiries and issues via phone.
  • Educate customers about health benefits and guide them on selecting the best plan options.
  • Contact healthcare providers on behalf of customers to assist with appointment scheduling or connections with internal specialists.
  • Assist customers in navigating our website and online tools.

This is a challenging yet rewarding role that requires strong research skills, fluency in computer navigation, and the ability to engage with customers in a compassionate and confident manner.



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