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Travel Respiratory Therapist Specialist
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Client Support Associate
2 months ago
Position Summary: As a Customer Service Specialist, you will play a crucial role in providing outstanding customer service. Your key responsibilities will include:
- Interacting with clients through multiple communication channels, such as phone, email, and chat.
- Delivering friendly and effective support for policy inquiries, updates, and claims.
- Leveraging digital tools and platforms to engage with a younger audience.
- Working collaboratively with a vibrant team to ensure prompt and effective resolution of issues.
- Identifying and acting on opportunities to improve customer satisfaction.
- Strong communication skills, both written and verbal.
- Proficient with digital communication tools and technology.
- Customer-focused mindset with a commitment to exceeding expectations.
- Ability to thrive in a fast-paced and dynamic work environment.
- Prior experience in customer service is advantageous but not mandatory.
- High school diploma or equivalent; a college degree is preferred.
- A positive and proactive approach to learning and development.
- Familiarity with digital communication platforms.
- Capability to work effectively in a team-oriented environment.
- Willingness to pursue relevant insurance licenses (training will be provided).
- Competitive salary with performance-related bonuses.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional growth and career progression.
- A fun and inclusive workplace culture with team-building activities.
- Focus on maintaining a healthy work-life balance.
