Restaurant Operations Director

2 days ago


Santa Monica, California, United States Pier Burger Full time

As a key member of the Pier Burger management team, the Restaurant Operations Director plays a critical role in ensuring seamless service and quality product delivery to our guests.

The ideal candidate will have at least two years of experience as a manager in the hospitality industry, with a strong background in financial acumen, quality assurance, and leadership. They will be responsible for overseeing daily operations, including ordering, purchasing, receiving, storage, and preparation of all food products, as well as managing guest relations, flow of business, and service standards.

A competitive hourly rate is offered, with full-time managers averaging between $1,300-$1,500 per week. This estimate may vary based on schedule flexibility and availability.

Pier Burger offers a comprehensive benefits package, including paid vacation and sick days, dining discounts for employees and up to five guests, 401(k) matching, education reimbursement, medical, dental, vision, and life insurance, and a pet savings account for veterinary bills.

In addition to their compensation and benefits, successful managers are provided with opportunities for career growth and development, driven by their individual goals and ambitions. The company has a proven track record of developing successful operators over 35+ years, offering training in financial acumen, quality assurance, daily operations, and leadership.

The essential responsibilities of this role include forecasting product needs based on inventory counts, writing schedules for at least one workgroup, participating in creativity and incentive programs, ensuring food products meet recipe specifications, recognizing crew members through coaching, making labor management decisions, and participating in interviews and selection of new crew members.

To succeed in this position, candidates must possess excellent communication and problem-solving skills, with the ability to lift up to 40 pounds, reach up to 6 feet, and move through spaces as small as 12 inches.



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