Account Partnership Specialist
20 hours ago
The Account Partnership Specialist will be responsible for developing and maintaining strong partnerships with our customers. This includes providing exceptional customer service, ensuring that our customers receive timely and accurate support, training, and service contracts. You will work closely with the Sales Department to monitor project activity and assist customers. You will also collaborate with the Accounting Department to ensure accurate billing of any customer concerns. Potential Annual Salary: $56,000 - $72,000.
This is an excellent opportunity for individuals who possess excellent communication skills and are passionate about delivering exceptional customer service. In this role, you will continually improve your knowledge of our product lines to better serve our customers. You will also visit out-of-warranty commercial accounts to offer new or renewed service contracts, prepare quality feedback surveys, and create second sales opportunities for the sales department. This is a challenging yet rewarding role that offers opportunities for professional growth and development within our company.
- Develop and maintain strong partnerships with customers
- Provide exceptional customer service, ensuring timely and accurate support, training, and service contracts
- Work closely with the Sales Department to monitor project activity and assist customers
- Collaborate with the Accounting Department to ensure accurate billing of any customer concerns
- Continually improve knowledge of product lines to better serve customers
- Education: High School Diploma or equivalent with additional training in Customer Service procedures and policies
- Experience: At least one to two years' experience in the Customer Service field and/or Customer Support or Relations or any similar combination of education and experience
- Licensing/Registration/Certification: Valid Driver's License
Full-time employment with benefits, including pay starts at $18.00/hour, as well as opportunities for professional growth and development within our company.
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