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Customer Service Representative
2 months ago
**Job Title:** Customer Service Team Member
**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and efficient dining experience, and maintaining a positive and professional work environment.
Responsibilities:
- Provide exceptional customer service to guests, ensuring their needs are met promptly and efficiently.
- Execute hospitality in the dining room and drive-through, maintaining a clean and organized environment.
- Contribute to a pleasant and hospitable environment by remaining calm and diligent, especially during peak sales periods.
- Eagerly interact with and clearly communicate with guests, ensuring their needs are met and exceeded.
- Become knowledgeable of all menu items, including ingredients, preparation methods, and nutritional information.
- Perform cleaning and organizational duties as needed, maintaining a clean and safe working environment.
- Adhere to our appearance guidelines, ensuring a professional and polished appearance at all times.
- Participate in a safe and healthy workplace by maintaining a clean working environment and adhering to all safety protocols.
- Work collaboratively with team members to achieve a remarkable guest experience.
Requirements:
- Must be at least 16 years of age upon hire date.
- Saturday availability is required for all team members (typical schedule includes 1-3 Saturdays/month depending on availability and needs of the business).
- Must have a source of reliable transportation.
- Appearance guidelines must be followed at all times (natural hair color, no visible tattoos, piercings limited to 2 per ear, facial hair must be short and well-kept).
Benefits:
- Closed on Sundays: All Chick-fil-A restaurants are closed on Sundays, providing a day off to spend time with family and friends.
- College Scholarships: Chick-fil-A scholarship opportunities are available to qualified team members.
- Career Options & Leadership Opportunities: You'll work with driven individuals in an environment that will nurture and sharpen your leadership skills.
- Positive Work Environment: At Chick-fil-A, each team member is a highly valued part of a family, working together to establish camaraderie and achieve a sense of accomplishment.
