Sales and Service Operations Manager
5 days ago
We are seeking a highly skilled Sales and Service Operations Manager to join our team at Purdue University. The ideal candidate will have a minimum of 2-4 years of experience in ticket sales, with a strong background in managing day-to-day operations, training and mentoring staff, and leading cross-functional teams.
The successful candidate will be responsible for driving revenue growth, improving customer satisfaction, and ensuring compliance with all policies and procedures. This is an exciting opportunity to work with a dynamic team and contribute to the success of Playfly Sports.
Key Responsibilities:
- Recruit, train, and supervise ticket sales staff
- Develop and implement sales strategies to drive revenue growth
- Improve customer satisfaction through effective service delivery
- Maintain accurate financial records and reports
- Ensure compliance with all company policies and procedures
Requirements:
- Minimum 2-4 years of experience in ticket sales or related field
- Bachelor's degree preferred but not required
- Strong knowledge of Paciolan and Salesforce
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
Salary: $60,000 - $80,000 per year, depending on experience
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