Ticket Sales and Service Team Lead

4 days ago


West Lafayette, Indiana, United States Playfly LLC Full time
About the Job

We are seeking an experienced Ticket Sales and Service Team Lead to join our team at Purdue University. The ideal candidate will have a strong background in ticket sales, customer service, and team management.

The successful candidate will be responsible for leading a team of ticket sales staff, developing and implementing sales strategies, and improving customer satisfaction. This is an exciting opportunity to work with a dynamic team and contribute to the success of Playfly Sports.

Key Responsibilities:

  • Lead a team of ticket sales staff
  • Develop and implement sales strategies to drive revenue growth
  • Improve customer satisfaction through effective service delivery
  • Maintain accurate financial records and reports
  • Ensure compliance with all company policies and procedures

Requirements:

  • Minimum 2-4 years of experience in ticket sales or related field
  • Bachelor's degree preferred but not required
  • Strong knowledge of Paciolan and Salesforce
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment

Salary: $65,000 - $85,000 per year, depending on experience



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