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Sewer Service Technician

2 months ago


East Petersburg, Pennsylvania, United States Lancaster Plumbing & Heating Co Inc Full time

{"h1": "Sewer Service Technician Job Description", "p": "At Lancaster Plumbing & Heating Co Inc, we are seeking a skilled Sewer Service Technician to join our team. As a Sewer Service Technician, you will be responsible for installing, repairing, and maintaining drain systems for residential clients. The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service.", "ul": [{"li": "Diagnose and repair drain issues and lead customers to informed and confident buying decisions."}, {"li": "Complete all drain clearing, jetting, and cable work related to in-home, service calls."}, {"li": "Provide camera service for every mainline stoppage."}, {"li": "Establish customer rapport to provide the right products and services."}, {"li": "Educate and assist customers on the importance of sewer repair and replacement."}, {"li": "Help customers select a maintenance plan and understand warranties and financing options."}, {"li": "Explain reasons for blockage and illustrate how you will resolve the issue."}, {"li": "Understand your service criteria and hold yourself accountable for exceeding revenue goals."}, {"li": "Show yourself as professional and knowledgeable to win new referrals and repeat business."}, {"li": "Work alongside customer service and dispatch to ensure the business's overall success."}, {"li": "Participate actively in all training exercises and meetings."}, {"li": "Train and mentor apprentices to ensure quick, accurate repairs."}], "h2": "What We Offer", "ul": [{"li": "Medical insurance starts on the 1st of the month"}, {"li": "Dental insurance"}, {"li": "Vision insurance"}, {"li": "Life insurance paid by the company"}, {"li": "Short-term disability"}, {"li": "Paid time off - including vacation and 6 holidays"}, {"li": "401k Plan with a company match"}, {"li": "Paid training"}], "h2": "Perks", "ul": [{"li": "NO OVERNIGHT ON-CALL"}, {"li": "Experienced, highly knowledgeable managers to support your success"}, {"li": "Company-supplied, take it home at night, super-cool company truck"}, {"li": "New technology, including iPad & access to integrated software, Service Titan"}, {"li": "Referral program"}, {"li": "Locally owned and family-operated company since 1904"}, {"li": "Employee appreciation activities & events throughout the year"}], "h2": "Requirements", "p": "High school diploma or equivalent", "p": "Minimum 2 years experience as a drain technician technician", "p": "Strong knowledge of plumbing systems", "p": "Excellent problem-solving skills", "p": "Ability to work independently and as part of a team", "p": "Strong communication and customer service skills"}