Patient Navigator
3 hours ago
At Penn Medicine Lancaster General Health, we are seeking a highly skilled and compassionate Patient Navigator - Ambulatory Care Specialist to join our team. As a key member of our Care Management team, you will play a vital role in ensuring seamless patient care and navigation through our healthcare system.
Job Summary:The Patient Navigator - Ambulatory Care Specialist will be responsible for coordinating patient care, developing and implementing care plans, and providing education and support to patients and their families. This role requires strong communication and interpersonal skills, as well as the ability to work collaboratively with a multidisciplinary team.
Key Responsibilities:- Coordinate patient care and develop and implement individualized care plans
- Provide education and support to patients and their families on health literacy and medication adherence
- Act as a liaison between patients, families, and healthcare providers to ensure seamless care coordination
- Forge and nurture partnerships with local service organizations and community resources to broaden support services for patients
- Enter and maintain electronic records, compile reports, and complete other program documentation and administrative responsibilities in a timely manner
- High School Diploma or General Equivalency Degree (GED) with at least one year of experience in the social services and/or medical field
- Strong understanding of medical terminology, case management, and/or outreach services
- Exceptional organizational and interpersonal skills, with attention to detail required; strong oral/written communication skills is a must
- Ability to work collaboratively in a team, manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment
- Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences
- Valid Pennsylvania Driver's License; must have daily access to an insured automobile
- Licensed Practical Nurse (LPN), Paramedic/Emergency Medical Technician, or other licensed health care practitioner
- Bilingual (proficiency in the Spanish language)
- Prior acute hospital experience or ambulatory practice experience
- Demonstrated comprehensive knowledge of social and community resources
- Prior experience with patient home visits
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
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