Senior Cloud Services Support Engineer

4 weeks ago


Springfield, Virginia, United States NorthHill Technology Full time

Senior API Management Engineer - Springfield, VA

NorthHill Technology Resources is seeking a highly skilled Senior API Management Engineer to support a Federal Program in Springfield, VA.

This role requires US Citizenship and active Top Secret Clearance.

Key Responsibilities:

  • Lead the deployment, configuration, and management of the API gateway solution in an enterprise environment.
  • Ensure high availability, performance, and scalability of API infrastructure.
  • Provide expert-level technical support to customers, resolving complex issues related to API management and cloud infrastructure.
  • Collaborate closely with engineering teams to enhance API consumption and integration across various applications.
  • Monitor and optimize API performance, identifying and addressing potential scalability and reliability issues.
  • Develop and maintain comprehensive documentation and best practices for API management and support.
  • Drive continuous improvement initiatives in API strategies and cloud operations.

Requirements:

  • 7+ years of experience in IT, with a strong emphasis on API management, cloud operations, and customer support.
  • Proven experience in deploying and managing Kong Enterprise API gateway or similar platforms.
  • In-depth knowledge of enterprise API gateway solution preferably Kong and its integration in cloud environments.
  • Expertise in AWS cloud services and infrastructure management.
  • Advanced troubleshooting and problem-solving skills, particularly in API and cloud contexts.
  • Strong familiarity with Linux distributions.


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