Quality Assurance Manager

1 day ago

Sterling, Virginia, United States LSG Sky Chefs Full time
Job Title: Quality Assurance Manager - Food Safety Job Location: USA Work Location Type: On-Site Salary Range: $98,954.00 About us Role Purpose Statement As a Quality Assurance Manager at LSG Sky Chefs, you will be responsible for ensuring the food meets the highest standards set by regulatory health authorities and the company. You will implement, audit, assess, and train food safety and quality management systems within the responsible Customer Service Center (CSC). Main Accountabilities * Ensure compliance with regulatory requirements, including federal and local regulations, customer specifications, and corporate food safety and quality standards. * Manage the food safety program, ensuring that FDA FSMA preventive controls are effective and proper records are maintained. * Provide technical expertise in food safety, sensory, and quality evaluations. * Conduct monthly assessments of the food safety program to ensure compliance. * Conduct routine microbiological testing as defined by the food safety program. * Review and analyze weekly food safety documents, including HACCP logs. * Utilize checklists to determine consistent fulfillment of required food safety program. * Support CSC leadership with inspection/audit readiness, coaching before, during, and after all external, food safety, quality, and sanitation inspections/audits. * Supervise pest control programs and contract services and suppliers related to the food safety program. * Conduct investigations regarding food safety matters and support CSC management in providing detailed information to customers. * Perform and document periodical checks on products and services to ensure quality standards are met. * Interface with functional areas, Regional Quality Team, and other quality managers to ensure sustainability of the food safety program. * Establish and maintain effective working relationships with internal stakeholders across all functions and suppliers, customers, and regulatory authorities. Reporting * Monitor and prepare reports for the food safety and quality management system. * Insertion of monthly-required data in the company web-based portal. * Collect and monitor all food safety and quality documents, including environmental monitoring, sanitation verifications, chef table, portion control, equipment handling, ramp-on time, and safety performance. * Keep manuals and documentation updated and implement new procedures and rules in a timely manner. Leadership * Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by phone, and through email. * Must be able to work in a fast-paced environment while interacting with staff at all levels, and remaining positive, proactive, and resourceful. * Demonstrates initiative and the ability to work efficiently and independently. * Able to read and understand food safety and quality reports and take appropriate action. * Must possess a high level of accuracy, attention to detail, and be well-organized. * Recruit, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety staff. * Participate and support company-sponsored initiatives, such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, Employee Safety. Knowledge, Skills, and Experience * Bachelor's degree in Food Science, Food Microbiology, Chemistry, Biology, or related fields. * Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP) * Five or more years of experience in Food Safety roles with a minimum of 2 years management experience. * Technical proficiency in food microbiology, food chemistry, food safety, and food regulations. * Proven understanding of government regulations in relation to food processing, including FDA FSMA, Current Good Manufacturing Practices (cGMP), HACCP regulations, and USDA. * Proven analytical and leadership skills. * Strong interpersonal and communication skills. * Be a collaborative leader who inspires, manages, coaches, and respects people. * Excellent verbal, written, and organizational skills that combine with an aptitude for multi-tasking. * Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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