Insurance Service Representative Position with Growth Opportunities

6 days ago


Goldsboro, North Carolina, United States Matt Collier State Farm Agency Full time

We are seeking a talented Insurance Customer Service Representative to join our team at Matt Collier State Farm Agency. This role offers a unique opportunity for career growth and development, making it an ideal position for individuals looking to start their long-term careers in the insurance industry.

The hourly base salary for this position is $12.00, with additional commission and incentive opportunities available. All associated licensing expenses will be covered by the agency, providing you with the resources you need to succeed. Once licensed, you will be eligible for promotion within the company.

As a key part of our customer service team, you will be responsible for assisting clients with basic requests and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, as well as a people-oriented approach with the ability to connect with customers and colleagues.

Responsibilities include greeting customers warmly, assisting current State Farm customers with basic requests, answering incoming calls, and collaborating with team members to deliver exemplary service. You will also be responsible for proactively solving customer issues and providing solutions in a timely manner.

We welcome candidates with prior office experience, retail experience, or recent college graduates who possess strong computer skills, active listening abilities, and a proactive approach to problem-solving. If you're ready to start a rewarding career with ample opportunities for growth, we encourage you to apply.

Benefits:

  • Hourly Base Salary: $12.00
  • Commission and Incentive Opportunities
  • Career Growth Opportunities
  • Hands-on Training
  • Evenings Off
  • Weekends Off
  • Covered Licensing Expenses


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