Compliance Risk Manager for Credit Cards and Unsecured Lending

7 days ago

New York, New York, United States Citi Full time
Job Summary:

As a key member of the Independent Compliance Risk Management (ICRM) team, the Compliance Risk Manager for Credit Cards and Unsecured Lending will be responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation. This role will also design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise.

Responsibilities:

• Oversee the design, development, delivery, and maintenance of best-in-class Compliance programs, policies, and practices and set strategic ICRM direction.
• Translate ICRM strategy and goals across Citi's clients, products, and geographies in a succinct and clear manner; provide direction and guidance on the program.
• Lead and manage a staff of Compliance professionals, with direct accountability for hiring and organizational structure.
• Provide oversight and guidance over the assessment of broad complex issues, structures potential solutions, and drives effective resolution with other senior stakeholders.
• Assist in setting annual individual goals that support overall compliance risk management strategy.
• Coordinate with compliance heads to align individual programs and objectives with compliance strategy and risk appetite.
• Represent the Chief Compliance Officer in significant strategic initiatives as requested.
• Collaborate with first line of defense teams to provide compliance advice and guidance on existing and new activity processes, helping to shape a product that is both innovative and compliant.
• Build relationships with stakeholders by exhibiting strong subject matter expertise and bringing a sense of urgency to pro-actively support client groups.
• Build and maintain strong relationships with other functional heads, working closely with Legal, other control functions, and Internal Audit to create a supportive and seamless culture of compliance, control, ethical conduct, and risk mitigation.

Requirements:

• Highly motivated, strong attention to detail, team oriented, organized.
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders.
• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses.
• Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations.
• Extensive experience working with US regulators.
• Comfortable acting as an agent for positive change with agility and flexibility.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
• Articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style.
• Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models.
• Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience and current knowledge of credit cards products and unsecured lending, including interpretation and application of all related laws, regulations, and directives.
• Advanced degree preferred.

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