Market Group Fitness Manager

4 weeks ago


Round Rock, United States Undefeated Tribe Operating Company LLC Full time
Market Group Fitness Manager

Job Summary:

The Market Group Fitness Manager is a key member of the Management team, responsible for supporting Group Fitness Coordinators in their designated Market. This role involves assisting with daily club operations, directly managing a team of Group Fitness Instructors, and delivering exceptional service to team members and members alike.

Key Responsibilities:

  • Hire, train, and manage performance of a team of qualified Group Fitness Coordinators and Instructors in designated Market
  • Coach and guide direct reports on how to manage the 4 buckets (People, Sales, Facilities, and Profit) within their scope of practice and core competencies
  • Monitor and conduct 1:1 meetings with each of your designated GFC and Managing Partner to review performance, strengths, weaknesses, and plans to deliver individual club KPI metrics and WOW member experience
  • Review daily scorecard and dashboard to track and measure success and assist underperforming clubs in meeting goals
  • Manage, align, direct resources informed by department KPIs & organizational priorities
  • Provide excellent customer service and teamwork by responding within same day (twilight rules) or within 24 hours
  • Review payroll bi-weekly for accuracy and management of budgeted hours with each Group Fitness Coordinator
  • Ensure that all GFCs and GFIs have up-to-date certification/CPR records
  • Provide education from Onboarding, Ongoing, Development, and Quarterly in club training for Group Fitness team and support clubs knowledge and expertise in Crunch classes
  • Review facility equipment integrity and cleanliness during in-club visits with checklist
  • Support New Club Openings as needed
  • Teach 2 regular classes and sub as needed to support Clubs
  • Driving all clubs to meet KPI expectations: Utilization and CPH
  • Maintain PAR level staffing for group fitness instructors per location
  • Provide qualitative and quantitative data to Market Partners and RVPs to report performance and meet expectations for KPIs in the Market
  • Participate in events to drive performance and engagement at the club level, including Transformation Challenges, Quarterly Training, New Club Training, New Program Launch, Special Event/Pop-up classes, etc.

Requirements:

  • Prior Management experience leading 3-10 employees required
  • Experience teaching exercise classes for clients of all levels (any or all the following genres: Bootcamp-based classes, Kickboxing, ZUMBA, TRX, Sculpt, YOGA, Pilates, Cycle, POUND, and HIIT classes)
  • Excellent execution - takes prompt and assertive action to accomplish objectives
  • Understands labor control, optimal staffing levels, and controls overtime
  • Leads by example with all member engagement programs and services
  • Maintains high standards so gym is maintained in pristine condition
  • Mobilizes to innovate and problem-solve
  • Persuasive, candid communicator who encourages open dialogue
  • Sets examples in all behaviors and actions
  • Demonstrates integrity and judgment that inspires trust
  • Business Acumen: Basic understanding of industry, market, and key business drivers (willingness to learn)
  • Creates a learning environment, strives for personal development
  • Drives self and others to achieve extraordinary results
  • Demonstrates confidence, humility, and kindness mixed with humor and fun

Physical Requirements:

  • Must be able to lift or move 50 lbs
  • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking

Education Requirements:

  • High School Diploma or GED required
  • Bachelor's Degree preferred
  • Nationally Accredited Group Fitness Certification: ISSA, AFAA, ACE, or NASM required
  • CPR/AED certified

Compensation:

$50,000 + Bonus

Benefits:

  • Salaried Flexible PTO
  • Subsidized health insurance coverage (health, dental, vision) for full-time positions
  • Basic Life and AD&D
  • HSA
  • Short-term disability
  • Bonus opportunity (personal and company-based for designated roles)
  • Free gym membership

Travel:

  • Travel up to 75% and variable based on market and club growth

EQUAL OPPORTUNITY EMPLOYER:

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join us in making Crunch Fitness the talk of the town. Apply now and be a driving force in transforming lives through fitness.



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