Mortgage Loan Officer
7 days ago
This role is responsible for ensuring that all loan programs are compliant and underwriting guidelines are met. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication skills.
Key Responsibilities:
Perform initial file review and verify disclosures meet program requirements
Communicate Approval Conditions required for Closing directly with Escrow, Realtors, Loan Officers, and Borrowers
Manage files between LO's/LOA's and Underwriters
Serve as contact for third-party vendors for loan files
Ability to organize and prioritize client pipeline
Understand loan submission process, service level expectations, and can multitask
Current on FHA/VA/Conventional/Jumbo
Maintain a positive working relationship with internal departments and external contacts
Documents all client conversations in loan origination software
Communicates and works closely with operations staff to ensure a smooth and accurate loan process
Maintain the highest level of customer service
Understand all compliance regulations and agencies: FHLMC, FNMA, FHA, VA guidelines
Requirements:
High school diploma or equivalent
Two (2) - Four (4) years of applicable experience
Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook, etc.)
Organizational skills and attention to detail
Strong decision-making/problem resolution skills
Demonstrate strong analytical and math skills, organizational skills, and customer service skills
Effective verbal and written skills to effectively communicate in the English language required
Abilities:
Ability to learn bank programmed software
Ability to build and maintain relationships with accounts while providing exceptional customer service
Ability to work all branch hours, remote or in office, including weekend and evenings
Ability to work within a team environment
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations
Preferred Qualifications:
None
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