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Operations Manager

2 months ago

Terre Haute, Indiana, United States Subway Full time

We are in search of an Operations Manager to become a vital part of our team. Our organization is centered around exceptional customer service and the retention of our valued employees. We are looking for driven, diligent, and enthusiastic individuals who are committed to delivering the finest experience to our customers.


Qualifications:
  • Prior experience in the food service industry or related fields.
  • Demonstrated leadership capabilities.
  • Proven ability to excel in a dynamic and fast-paced setting.
  • Outstanding written and verbal communication skills.
  • Meticulous attention to detail.
  • Strong team collaboration skills.

Responsibilities:
  • Collaborate with team members to foster a safe and enjoyable work environment.
  • Manage guest services and address customer feedback effectively.
  • Ensure comprehensive training for employees through our structured onboarding process.
  • Encourage internal promotions to fill various roles within the store.
  • Create work schedules based on sales forecasts.
  • Comply with all safety and sanitation standards.
  • Conduct weekly inventory assessments.
  • Oversee ordering, banking, and waste management.
  • Commit to an average of 45 hours of work per week.
  • Maintain physical stamina to stand for extended periods and lift up to 25 lbs.
  • Possess Serv Safe certification.

Benefits:
  • Flexible working hours ranging from 40 to 47 hours weekly.
  • Potential for tips, with an average increase of $2.00 per hour for employees.
  • Five paid days off in the first year, increasing to ten in the second year.
  • IRA retirement plan with company matching contributions.
  • Health insurance coverage.
  • Monthly bonus opportunities based on food and labor performance, as well as adherence to daily operational tasks. Managers can earn up to 30% of overall profits.

No applicant is too big or too small for this role. We are continually striving to enhance our operations across our numerous locations, backed by over 35 years of experience in the quick service restaurant sector.