Sales Associate

2 weeks ago


Midland, Texas, United States Knitwell Group Full time
About Us

At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

Job Overview

We're seeking a highly motivated and customer-focused Sales Associate to join our team at our Midland store. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving revenue growth through effective sales and marketing strategies.

Key Responsibilities:
  • Provide exceptional customer service by anticipating client needs, exceeding expectations, and adhering to our service standards.
  • Build strong relationships with clients by acknowledging, interacting, and building trust with them.
  • Address client concerns and resolve issues in a timely and professional manner.
  • Portray a gracious, friendly, energetic, and engaging manner at all times.
  • Take ownership of sales and customer service goals, soliciting and incorporating feedback for professional growth and development.
  • Communicate effectively with store management, team members, and external clients in person, through written correspondence, and over the phone.
  • Build collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and valuing differences.
  • Embody our company values and behaviors, inspiring team members by leading by example through words and actions.
  • Be responsible for compliance with all company policies, practices, and procedures, as well as federal, state, and local laws.
Requirements:
  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority.
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with our guidelines.
  • Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates.
  • Accuracy: Ability to handle cash and provide change without error.
  • Schedule: Remain flexible in scheduling that meets the needs of the business.
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room.
Education and Experience:
  • Minimum Requirements: High School Diploma or GED.
  • Minimum one year sales associate or relevant experience in the services industry with proven results.
Location:

Store 1858 - The Commons at North Park - ANN - Midland, TX 79705

Position Type:

Regular/Part-time


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