Periodontics Support Specialist

3 weeks ago


Oceanside, California, United States North County Periodontics & Implant Dentistry Full time
As a Dental Front Office Team Member, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our dental practice. This is an exciting opportunity to join a dynamic team of professionals who share your passion for healthcare and commitment to excellence.

About the Role:
We are seeking a highly organized and customer-focused individual who can provide top-notch support to our dental team. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask effectively. Previous experience in a dental office setting is preferred but not required.

Key Responsibilities:
- Greet and assist patients with a friendly and welcoming demeanor
- Ascertain patient needs and get them checked in
- Answer and manage incoming phone calls
- Management and scheduling of patient appointments
- Verify insurance eligibility and benefit information
- Handle billing and insurance inquiries
- Collect and process patient payments as needed
- Respond to emails, texts, and online appointment requests
- Prepare and present treatment plans as needed
- Maintain accurate patient records in compliance with HIPAA regulations

Salary: $50,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including dental insurance, paid time off, and opportunities for professional growth and development.

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