Fertility Clinical Support Specialist

5 days ago


Virginia Beach, Virginia, United States CCRM Fertility Full time
Compensation and Benefits

We offer a competitive salary of $45,000 - $55,000 per year, based on location and experience.

Our comprehensive benefits package includes:

  • Paid Time Off (PTO) and paid holidays
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with Company Match
  • Basic & Supplement Life Insurance
  • Employee Assistance Program (EAP)
  • Short-Term Disability
  • Flexible spending including Dependent Care and Commuter benefits
  • Health Savings Account
  • CCRM Paid Family Medical Leave
  • Supplemental Options

About the Role

This is a unique opportunity to join CCRM Fertility as a Clinical Coordination Assistant. As a member of our team, you will be working in a professional office, clinical and/or laboratory setting. You will interact with others and ensure compliance with medical regulations, ethical guidelines, and organizational policies to maintain the highest standards of care and patient and staff safety.

Responsibilities

  • Transcribe, enter, scan, and verify data from source documents into the electronic medical record in an accurate and timely manner.
  • Place daily lab orders as directed by RN.
  • Obtain prior authorizations for medications as directed by RN.
  • Call patient pharmacy with patient prescriptions and prescription refills as directed by RN.
  • Perform chart audits for weekly ART meeting.
  • Track and audit all patient consent forms for completion. Alert RN if deficiencies noted.
  • Verify that patient work up status is completed and ensure communicable labs are kept up to date.
  • Track inventory and ensure timely documentation of all incoming and outgoing consignment medication for nurse team, as needed or as delegated.
  • Attend hormone meeting with the nursing team.
  • Assist with monitoring nurse team flags and facilitate flag completion as needed.
  • Assist with answering calls to nurse line and checking nurse line voicemails as needed or when delegated.
  • Within scope of practice, answer triaged phone calls for nursing team and document action taken in patient EMR.
  • Other duties as assigned.

Requirements

To be successful in this role, you will need to have:

  • A High School Diploma required.
  • A Medical Assistant certificate required.
  • Current BLS certification required.
  • 2+ years of medical assistant experience preferred.


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