Quality Assurance Specialist
4 weeks ago
As a Quality Assurance Specialist at Food Lion, you will play a critical role in ensuring that our stores maintain the highest standards of quality and safety. You will be responsible for maintaining a clean and safe shopping environment, minimizing shrink through proper utilization of standard practices, and providing excellent customer service.
Key Responsibilities:
Maintain a thorough understanding of and adherence to company guidelines, policies, and standard practices
Ensure compliance with local, state, and federal regulations
Perform all other duties as assigned
Requirements:
High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication, and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements:
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
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