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Patient Care Advocate

1 month ago


Topeka, Kansas, United States Centene Corporation Full time
Job Summary

Centene Corporation is seeking a dedicated Patient Care Advocate to join our team. As a key member of our healthcare team, you will work closely with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience.

Key Responsibilities:

  • Collaborate with providers to improve HEDIS measures and provide education on HEDIS measures and coding.
  • Support the implementation of quality improvement interventions and audits in relation to plan providers.
  • Conduct telephonic outreach to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements.
  • Provide education to members regarding the care gaps they have when in the providers office for medical appointments.
  • Schedule doctor appointments on behalf of the practitioner and assist members with wraparound services such as arranging transportation and connecting them with community-based resources.

Requirements:

  • Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field.
  • 4 years of experience in direct patient care, social work, quality improvement, or health coaching, preferably in a managed care environment.
  • One of the following licenses/certifications preferred: Licensed Practical Nurse (LPN), Licensed Master Social Work (LMSW), Certified Social Worker (C-SW), Licensed Social Worker (LSW), or Licensed Registered Nurse (RN).

What We Offer:

  • Competitive pay: $46.68 per hour.
  • A comprehensive benefits package, including health insurance, 401K, and stock purchase plans.
  • Tuition reimbursement and paid time off plus holidays.
  • A flexible approach to work with remote, hybrid, field, or office work schedules.

About Centene Corporation:

Centene Corporation is an equal opportunity employer committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.