Sales Enablement Professional

2 weeks ago


McHenry, Illinois, United States MRA Recruiting Services Full time
Job Title: Sales Enablement Specialist

About the Role:
Medaxis LLC, a leading provider of innovative wound therapy solutions, is seeking a highly skilled Sales Enablement Specialist to join their team. As a key member of the sales team, you will be responsible for providing exceptional customer service, sales enablement, and administrative support to ensure the success of the sales team.

Key Responsibilities:
Customer Service:
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Process orders, invoices, and customer returns accurately and efficiently.
• Ensure customer, pricing, and terms are consistent with contractual T&Cs.
• Handle customer complaints in accordance with Company policies and advise management promptly.

Sales Enablement:
• Provide timely and accurate sales collateral to support the sales team.
• Process sample/demo orders and fulfillments efficiently.
• Distribute sales and marketing collateral as needed.
• Manage scheduling needs to support new business prospects during evaluations.

Administration:
• Process Medaxis microjet portfolio accurately and efficiently.
• Manage manual shipments, inventory tracking, and documentation updates.
• Serve as back-up for General Accounting and other administration activities as assigned.

Requirements:
• High school diploma or general education degree (GED) required.
• Minimum 3 years of experience in a Customer Service role required.
• Accounts Payable/Accounts Receivable experience preferred.
• Strong multi-tasking and computer skills to navigate multiple systems.
• Ability to cope with a fast-paced environment.
• Ability to resolve issues using problem-solving logic and troubleshooting skills.
• Flexible and team-oriented.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Must be able to read, understand, and communicate in English.

What We Offer:
• Excellent salary and bonus potential.
• Comprehensive benefits plan, which is affordable to our employees.
• 401K with match.
• Pension Plan.
• 16-week Paid Parental Leave.
• Generous PTO package, plus 14 paid holidays.
• A great place to work.
• Pay rate starting at $24.00 per hour.

Equal Employment Opportunity:
Medaxis LLC is an EEO/Affirmative Action Employer and welcomes applications from qualified candidates without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDS status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height, or any other characteristic protected by federal, state, or local law or ordinance.

About MRA Recruiting Services:
MRA Recruiting Services is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

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