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Distribution Operations Specialist
2 months ago
Job Summary
Kelly Professional & Industrial is seeking a highly skilled Distribution Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our distribution centers, including monitoring and resolving system interface errors, updating orders, and collaborating with cross-functional teams to identify and resolve bottlenecks.
Key Responsibilities
- System Monitoring and Resolution: Verify that inbound and transfer order transactions are processed correctly and as expected in the system of record, and utilize reporting and WMS systems to identify system errors and track performance.
- Collaboration and Communication: Collaborate across the organization to investigate and correct errors as required, and work closely with 3PL teams and Distribution Managers to identify and resolve bottlenecks in the inbound receipt / outbound ship order process.
- Reporting and Analysis: Monitor and identify system errors for trends within process or system related and initiate RCAs when applicable, and report to management risk and opportunities regarding the inbound / outbound order activities for each DC.
- Process Improvement: Perform system testing as needed to support system and process improvements, and monitor and ensure operational policies, standards, and procedures for inventory are being followed.
Requirements
- Education and Experience: High School diploma required, and minimum 3 years of work experience in the fields of Supply Chain, Purchasing, Operations, Logistics, Production Control, Inventory Management and/or Master Planning/Scheduling required.
- Skills and Qualifications: Experience in a Pharmaceutical and/or Consumer Packaged Goods environment preferred, familiarity with manufacturing and production in a pharmaceutical environment dealing with lot codes and controls, FDA regulations, expiration dates, and proficiency with MS office software (e.g., Excel, Word) and experience with reporting tools.
- Soft Skills: Excellent communication skills (verbal and written) with the ability to work effectively with all levels of staff and Management, ability to organize, manage and prioritize multiple tasks to ensure timely completion in a constantly changing environment, and critical thinking, initiative, attention to detail, results-oriented, and highly motivated to see and take appropriate action to resolve issues.
