Breakfast Attendant
5 days ago
The Breakfast Attendant is responsible for providing exceptional service to guests at breakfast, ensuring a positive experience and addressing any issues that may arise. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Provide personalized service to all guests, ensuring their needs are met and exceeded.
- Regularly communicate and converse with guests, building rapport and fostering a positive atmosphere.
- Prepare food and beverages according to recipe, maintaining high standards of quality and presentation.
- Understand and comply with all food safety requirements, ensuring a safe and healthy environment for guests.
- Set up the breakfast area before guests arrive, displaying food and beverages in an organized and attractive manner.
- Efficiently replenish the buffet with food, beverages, and supplies as needed, maintaining a clean and well-stocked environment.
- Maintain the cleanliness of the buffet area throughout the morning, reorganizing and tidying as necessary.
- Properly dispose of used plates, utensils, napkins, and cups, maintaining a clean and hygienic environment.
- May be responsible for ordering additional food and supplies as needed, maintaining inventory levels.
- Respond quickly to guest requests in a friendly and professional manner, following up to ensure guest satisfaction.
- Maintain regular attendance, adhering to prescribed work, break, and meal periods.
- Maintain high standards of personal appearance and grooming, adhering to the dress code.
- Perform any other duties as requested by the supervisor.
Requirements
- High School diploma or equivalent and/or one year related experience and/or training.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Must speak proficient English.
Work Environment
- Indoor work environment.
- Minimal to moderate noise levels consistent with a hotel environment.
Physical Demands
- Stand more than 2/3 of the time.
- Walk more than 2/3 of the time.
- Sit less than 1/3 of the time.
- Reach with hands and arms more than 2/3 of the time.
- Lift up to 50 pounds.
- Push/pull up to 50 pounds.
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