Senior Operations Lead
3 days ago
A Senior Operations Lead at Chick-fil-A is responsible for executing daily operations and supporting senior leadership in keeping team members accountable. They have a passion for people, strong character, and take initiative to work with a sense of urgency.
Our Senior Operations Leads are responsible for completing tasks so that the restaurant runs effectively and coaching/developing team members. They lead by example and set the tone that others will follow.
Responsibilities- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant environment
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is preferred
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Education assistance
- Work experience
- Competitive pay - $55,000 per year, depending on location and experience
We offer competitive pay - estimated $55,000 per year, depending on location and experience. Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment.
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