Senior Operations Lead

3 days ago


Rohnert Park, California, United States Chick-fil-A Full time
Job Description

A Senior Operations Lead at Chick-fil-A is responsible for executing daily operations and supporting senior leadership in keeping team members accountable. They have a passion for people, strong character, and take initiative to work with a sense of urgency.

Our Senior Operations Leads are responsible for completing tasks so that the restaurant runs effectively and coaching/developing team members. They lead by example and set the tone that others will follow.

Responsibilities
  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant environment
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize day
Requirements
  • Excellent communication skills, both written and spoken
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is preferred
Benefits
  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Education assistance
  • Work experience
  • Competitive pay - $55,000 per year, depending on location and experience

We offer competitive pay - estimated $55,000 per year, depending on location and experience. Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment.



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