Customer Service Representative
1 month ago
About the Role:
Crosby's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.
Key Responsibilities:
- Greet and assist customers in a friendly and helpful manner.
- Operate cash registers and handle transactions accurately.
- Stock and replenish shelves, coolers, and displays with merchandise.
- Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
- Monitor and maintain inventory levels, notifying management when stock is low.
- Follow store policies and procedures regarding sales, refunds, and exchanges.
- Keep track of expiration dates on perishable items and remove expired products from shelves.
- Provide product information and recommendations to customers as needed.
- Follow safety protocols and guidelines to ensure a safe working environment.
Requirements:
- Ability to sit, stand, bend, stoop, and reach for extended periods of time.
- Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
- Visual acuity to check identification.
- Be able to read and understand instructions for operating lottery, point of sale systems, and other equipment.
- Be able to lift up to 50 pounds.
- Be able to tolerate exposure to gasoline fumes and cleaning products.
- Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.
Preferred Qualifications:
- High School Diploma or equivalent.
- 18 years of age.
- Experience in retail or customer service.
Compensation:
$13.00/hr & up (based on experience).
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