Technical Service Specialist

5 days ago


Great Barrington, Massachusetts, United States Aegis Worldwide Full time
Job Overview

Aegis Worldwide is seeking a skilled Technical Service Representative to join their team. This role involves working in an office environment, answering service calls, and troubleshooting equipment. The ideal candidate will have strong problem-solving skills, be able to work with various skillsets, and have a basic understanding of electrical systems.

Key Responsibilities:

  • Answering service calls and providing technical support to end-users
  • Troubleshooting equipment and resolving issues
  • Working with electrical systems and understanding electrical schematics
  • Entering notes and information into a computer system

Requirements:

  • 3-5+ years of experience in troubleshooting commercial/industrial equipment
  • Comfortable working with 120, 240, and 480V
  • Proficient in using multimeters and reading electrical schematics
  • Basic computer and Excel skills

Preferred Qualifications:

  • Experience working with equipment that involves water
  • ERP/MRP knowledge
  • Troubleshooting experience via phone and email
  • Comfortable working in a fast-paced environment

Company Overview

Aegis Worldwide is a medical equipment manufacturer with a strong commitment to innovation and customer satisfaction. We are looking for a skilled Technical Service Representative to join our team and help us deliver exceptional service to our customers.



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