Technical Service Specialist
5 days ago
Aegis Worldwide is seeking a skilled Technical Service Representative to join their team. This role involves working in an office environment, answering service calls, and troubleshooting equipment. The ideal candidate will have strong problem-solving skills, be able to work with various skillsets, and have a basic understanding of electrical systems.
Key Responsibilities:
- Answering service calls and providing technical support to end-users
- Troubleshooting equipment and resolving issues
- Working with electrical systems and understanding electrical schematics
- Entering notes and information into a computer system
Requirements:
- 3-5+ years of experience in troubleshooting commercial/industrial equipment
- Comfortable working with 120, 240, and 480V
- Proficient in using multimeters and reading electrical schematics
- Basic computer and Excel skills
Preferred Qualifications:
- Experience working with equipment that involves water
- ERP/MRP knowledge
- Troubleshooting experience via phone and email
- Comfortable working in a fast-paced environment
Company Overview
Aegis Worldwide is a medical equipment manufacturer with a strong commitment to innovation and customer satisfaction. We are looking for a skilled Technical Service Representative to join our team and help us deliver exceptional service to our customers.
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