Claim Resolution Expert Trainee
4 days ago
The Travelers Indemnity Company is a leading provider of property casualty insurance and risk management services. Our mission is to deliver excellent customer experiences and help our customers achieve their goals. We are committed to building long-term relationships with our customers and partners based on trust, integrity, and expertise.
Salary:
$68,300 - $112,400 per year.
Job Description:
This Injury Management Professional position is an exciting opportunity to join our team and contribute to the success of our business. As a Workers Compensation Claims Specialist, you will be responsible for handling all aspects of Workers Compensation claims, including investigating, evaluating, negotiating, and resolving claims on losses of lesser value and complexity. You will work closely with our business insurance customers and their injured employees to provide timely and effective claim resolution. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Responsibilities:
- Investigate and evaluate claims to determine coverage and liability.
- Negotiate settlements and resolve claims in a fair and timely manner.
- Communicate effectively with customers, injured employees, medical providers, and legal counsel.
- Develop and implement action plans for claim resolution.
- Achieve positive results by returning injured parties to work when appropriate.
- Effectively prioritize and manage claim inventory.
Requirements:
- Bachelor's Degree or 2 years of work experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work in a high volume, fast-paced environment.
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