Operations Associate

7 days ago

Delray Beach, Florida, United States Maplewood Communities Full time

Maplewood Communities is a real estate company that focuses on manufactured housing communities throughout the Midwest and Southeast. Committed to excellence and integrity, we take pride in delivering exceptional value to our tenants and maintaining strong relationships built on trust and reliability.

Position Overview:

We are seeking a dedicated and proactive Operations Associate to join our team. This hybrid position combines the responsibilities of sales and operations, focusing on candidates with strong sales experience and a willingness to learn our business operations.

Key Responsibilities:

Operations:

Provide comprehensive administrative assistance to the operations team, including managing correspondence, scheduling appointments, and maintaining organized records.

Assist in the management of residential and commercial properties, including coordinating tenant inquiries, overseeing maintenance requests, and ensuring properties are well-maintained and compliant with regulations.

Support transaction processes by coordinating documentation, liaising with clients, real estate agents, and attorneys, and ensuring timely completion of all necessary paperwork.

Assist in financial activities such as invoice processing, rent collection, expense tracking, and budget preparation, ensuring accuracy and compliance with financial policies.

Facilitate relationships with vendors and contractors, obtaining quotes, overseeing work orders, and ensuring timely completion of projects while adhering to quality standards and budgetary constraints.

Maintain comprehensive databases and systems to track property information, lease agreements, financial records, and other relevant data, ensuring accessibility and accuracy for informed decision-making.

Stay informed about regulatory requirements and industry standards related to real estate operations, ensuring compliance with local, state, and federal regulations.

Provide excellent customer service to clients, tenants, and vendors, addressing inquiries and concerns promptly and professionally to maintain positive relationships.

Qualifications:

High school diploma or equivalent.

Previous experience in sales or customer service.

Strong communication and interpersonal skills.

Ability to build and maintain relationships with customers.

Basic understanding of financing options and sales contracts.

Self-motivated with a strong work ethic.

Previous experience in real estate operations, property management, or related roles is preferred.

Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.

Proficiency in Microsoft Office Suite and familiarity with property management software (e.g., Yardi, AppFolio) is advantageous.

Detail-oriented mindset with a commitment to accuracy and quality in all work tasks.

Ability to work independently as well as collaboratively in a team-oriented environment.

Benefits:

Competitive compensation.

Health, dental, and vision insurance.

Paid time off and holidays.

Ongoing training and professional development.

Hybrid work environment with travel requirements.

Annual performance-based bonus.

Operational bonuses available.

Full-time, in-office, Monday to Friday.

We are committed to providing a positive and supportive work environment that fosters growth and development. If you are a proactive and motivated individual with strong sales skills and a willingness to learn about business operations, we encourage you to apply for this exciting role.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

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