Team Member
5 days ago
A3H Foods, LLC is seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for delivering exceptional guest experiences by providing quality food, excellent service, and a clean restaurant environment.
Key Responsibilities- Guest Service
- Model a guest-centric attitude, consistently providing a friendly and positive spirit to create a welcoming atmosphere.
- Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency to meet guest expectations.
- Handle guest complaints effectively using a structured approach, demonstrating courtesy, apologizing, resolving issues, and providing extra effort to maintain guest satisfaction.
- Team Collaboration
- Interact effectively with diverse groups of people, demonstrating respect and a bias-free attitude.
- Work collaboratively with other team members, showing care and respect, and making new employees feel welcome and supported.
- Restaurant Operations
- Ensure personal and uniform cleanliness, adhering to company standards.
- Follow instructions, maintain productivity, and focus on tasks to meet restaurant goals.
- Follow company procedures and standards in performing all workstation activities.
- Attendance and Punctuality
- Have an excellent record of attendance and punctuality, arriving 5 minutes before scheduled start time.
- Be flexible to meet restaurant scheduling needs.
- Qualifications
- Demonstrate integrity and ethical behavior.
- Ability to stand and walk approximately 90%-95% of shift.
- Ability to lift and carry 10-65 lbs.
- Ability to take guests' orders, operate a cash register, and read video monitors.
- Ability and desire to work in a fast-paced environment.
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