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Healthcare Customer Service Specialist
2 months ago
Position Overview
The Patient Service Representative plays a crucial role in the healthcare environment, ensuring that patients receive exceptional service and support throughout their visit.
About Us
Tenet Health Central Coast is a comprehensive healthcare provider dedicated to delivering high-quality medical services to the community. Our team of skilled professionals is committed to maintaining the highest standards of patient care.
Key Responsibilities
- Manage front office operations, including collecting co-pays and processing patient balances.
- Perform charge entry and maintain accurate patient records.
- Provide patients with information regarding office policies and procedures.
- Assist patients in navigating the patient portal, including enrollment and support.
Qualifications
Education:
- Required: High school diploma or GED.
- Preferred: Completion of a medical office assistant program.
Experience:
- Required: Minimum of 2 years in a medical office setting.
Certifications:
- Preferred: Certification in healthcare management or administration.
Skills:
- Proficient in medical terminology.
- Strong communication and organizational abilities.
Tenet Health Central Coast is committed to maintaining a diverse and inclusive workforce. We believe that a variety of perspectives and experiences enhances our ability to provide exceptional care to our patients.
Work Environment
We strive to create a supportive and enriching environment for our employees, equipping them with the necessary resources to excel in their roles and contribute positively to the community.
