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Healthcare Billing Coordinator

2 months ago


Lufkin, Texas, United States City of Lufkin Full time
Job Overview

Position: EMS Billing Clerk

REPORTS TO: Finance Director

HOURLY RATE: $18.29

WORK SCHEDULE: Monday - Friday 8 AM - 5 PM

FLSA Status: Non-Exempt

ROLE SUMMARY

Under general supervision, the EMS Billing Clerk is responsible for executing medical claim processing tasks that support the accounts payable functions of Emergency Medical Services. This role involves collecting and preparing all necessary medical transport documentation, submitting claims to appropriate agencies or individuals for reimbursement, and managing all associated revenue streams.

ESSENTIAL QUALIFICATIONS

  • High School Diploma or GED is mandatory.
  • A minimum of three years of experience in medical billing or coding, or an equivalent combination of education and experience is required.
  • A valid Driver's License is necessary at the time of hiring.

SKILLS AND COMPETENCIES

  • Ability to prepare, review, and submit claims using billing software, ensuring compliance with electronic and paper claim processing standards.
  • Strong knowledge of Medicare, Medicaid, and general insurance processing protocols.
  • Familiarity with ICD 10 coding is essential.
  • Capable of reviewing patient claims for accuracy, completeness, and resolving discrepancies.
  • Proficient in researching and appealing denied claims, establishing patient payment plans, and managing collection accounts.
  • Excellent verbal and written communication skills for effective interaction.
  • Strong organizational and time management abilities to prioritize tasks and meet deadlines in a dynamic environment.
  • High level of integrity and professionalism, with a commitment to ethical standards in financial management and confidentiality.

KEY RESPONSIBILITIES

  • Request and obtain hospital records and facesheets through appropriate channels.
  • Verify and confirm insurance information.
  • Review patient care reports to ensure compliance with documentation requirements.
  • Generate accurate invoices for EMS services rendered to patients and third-party payers, resolving any billing discrepancies.
  • Prepare financial reports related to EMS operations, ensuring adherence to financial regulations and supporting audits as necessary.
  • Maintain organized billing records and documentation in accordance with regulatory requirements.
  • Deliver exceptional customer service to stakeholders, addressing inquiries and resolving issues related to EMS billing and payments.
  • Collaborate with EMS personnel and finance team members to enhance financial processes and performance.
  • Perform additional duties as assigned.

NOTE

This position is essential and may require service during emergency situations.